How to File a Cybercrime Complaint in Pakistan (2026 Guide): NCCIA Portal, Helpline and Complete Process
Online fraud, fake profiles, WhatsApp scams and social media harassment are rising fast in Pakistan. If you or someone you know has been a victim of cybercrime, you do not have to stay silent — there is an official government agency whose only job is to investigate these crimes. In this guide, we explain how to file a cybercrime complaint in Pakistan in 2026, step by step. Important 2026 Update: FIA No Longer Handles Cybercrime — NCCIA Does This is the most important thing to know first. In April 2025, the government replaced the FIA's Cyber Crime Wing (NR3C) with a new, independent agency called the National Cyber Crime Investigation Agency (NCCIA) . The FIA no longer deals with cybercrime matters. All cybercrime complaints — online fraud, harassment, identity theft, fake websites and social media crimes — must now go to the NCCIA. What Counts as Cybercrime? You can file a complaint for: Online fraud and fake online sellers who take your money Phishing calls, messages or ...